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Agile HR Meetup London | Hosts Lloyds Bank | Theme UX = EX

  • Lloyds Banking Group 33 Od Broad Street London EC2N 1HZ United Kingdom (map)

Let’s kick-start 2019 with a London Agile HR Meetup on 29th Jan. Our theme looks at how Human Resources (HR) and People Experience teams are reinventing their approach to HR service design by focusing on the user experience (UX) of work. Our hosts are the Ways of Working team at Lloyds Banking Group, who are currently redesigning their employee experience (EX) through Agile HR mindset and techniques. Our special guest is Yusuf Okucu, who will share Vistaprint’s inspiring Agile HR story. The Agile HR Meetup is a global learning network for HR, Learning and Development (L&D), Agile and, People and Culture professionals, on a mission to innovate HR and transform the profession for the future of work. Join us and help shape the discussion.


Delivering a great and memorable customer experience has become the modern business mantra for our digital age. It’s perhaps unsurprising to now see this drive for customer-centricity begin to reshape how we approach HR and People Practices.

By tracking the employee experience (EX) like a customer journey, and redesigning each element using design thinking and Agile techniques, HR teams are not only reinventing their approach to HR service design but the whole operating model of HR itself.

Lloyds Way of Working Team

On the night, Natalie Bage, Head of Ways of Working at Lloyds Bank, and Luke Platt, Ways of Working Manager, will share some of their latest Agile HR work, explaining how they are mapping out and redesigning the employee journey across the organisation. The discussion and interactive exercises will shift your perspective on how to design user-friendly and human-centric HR services and practices. You’ll also be challenged to explore new ways the HR operating model can be structured to service the EX of an organisation.

Talent and Experience at Vistaprint

We’re thrilled to announce, Yusuf Okucu, who heads up the Talent and Experience Insights team at Vistaprint, as our special guest on the night. Yusuf will share Vistaprint’s amazing Agile HR story, and how their Talent and Experience team use Agile mindset and techniques to constantly enrich the user experience of work. The whole team is now structured to continuously deliver features and improvements to the employee experience, similar to how the business aims to continuously improve the customer experience. Vistaprint’s model is truly ground breaking. Their case study also demonstrates how HR’s operating model can be multi-functional and fully integrated with the wider organisation. Yusuf’s session will inspire you to think big about how to build a great employee experience back in your own organisation.

Agile HR in a Nutshell Launch

Excitingly, Natal Dank, Agile HR pioneer and co-founder of the Agile HR Community, will also be launching the new free Agile HR in a Nutshell infographic, recently designed in collaboration with the great Mia Kolmodin, from Dandy People, who crafts the fabulous Agile in a Nutshell series, and Riina Helström, fellow co-founder of the Agile HR Community. The Agile HR in a Nutshell infographic poster will be a great free resource for all Agile HR enthusiasts, from active practitioners to budding learners.

What is Agile HR?

Transforming the fundamental principles of HR into People Operations leading Agile, digital and networked organisations. Agile HR aims to build a shared value between your customer, business and people by:

  • Mindset - Embracing the Agile mindset within Human Resources and people practices to incrementally deliver value to your customer.

  • Co-Create - Applying Agile techniques, like Scrum and Kanban, to self-organise, experiment and co-create directly with your people.

  • Human-centric - Building awesome, people friendly workplace practices that are validated by users

  • Evidence-based - Evidence-based decision making that delivers customer value through data, people analytics and insight.

  • Agile Transformation & Leadership - Consulting on Agile and digital organisational transformation, and coaching leaders

  • Employee Experience - Enriching the people experience at work and taking care of the human

What to Expect on the Night

  • An opportunity to meet and mingle with fellow HR professionals and leading Agile HR practitioners

  • Group discussion, two-way dialogue and sharing of stories

  • Drinks and snacks to keep you nourished

  • Guest speakers from people leading the way in Agile HR

Where and When?

Venue: Lloyds Banking Group, 125 London Wall, EC2Y 5AS
Start time: Gather at 17.45 for 18.00 kick off
End time: 20.30

Who Should Come?

All HR, L&D and Agile professionals. Open to anyone willing and able to innovate the human side of their workplace.

Agile HR Community Certified Practitioner Program

Agile HR is a revolution, defining the future of work. The Agile HR Community provides training and certification workshops that help you acquire these new skills, apply them directly in your work and future-proof your career. Join the next Agile HR Certified Practitioner program at

Tweet on the night to hashtag #AGILEHR

See you there.

You can also join the Agile HR Meetup group at to keep track of other events in the UK and Europe.

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